PinFeed vs BugHerd
PinFeed is a Chrome extension that lets you pin feedback on any web page — staging, production, competitor sites, anything — and ships tickets with full context to GitHub, Linear, or Jira. BugHerd is a site-embedded widget with deeper forensic metadata and a decade of agency polish. Here is the honest side-by-side.
Pick PinFeed if…
- You need to pin feedback on sites you do not control (staging, production, third-party)
- Your tracker is Linear, GitHub Issues, or Jira and you want lossless handoff
- You want predictable, linear per-seat pricing — no 5/10/25-user cliffs
- You're a small dev team, not a 10-person agency
Pick BugHerd if…
- Console log forensics matter (JS errors auto-captured per pin)
- You run a design agency and need white-labeled client widgets
- Your team lives in ClickUp, Monday, or Asana (deeper integrations there)
- You need enterprise brand maturity (~10 years in market) today
Side-by-side
| PinFeed | BugHerd | |
|---|---|---|
| Entry price | Free forever — 3 pages, 30 comments/page, 1 user | 7-day trial, then $39/mo (5 users) |
| Paid pricing | $9.99 / user / month — linear | $39 – $229/mo in 5/10/25/50-user brackets |
| Review any page | Chrome extension — staging, prod, third-party | Widget must be installed on the target site |
| Push to GitHub / Linear / Jira | Full thread + URL + screenshot, one click | Two-way integration, more PM tools (ClickUp, Monday, Asana) |
| Guest reply without account | Unlimited guests on paid plans | |
| Real-time presence | Supabase Realtime, live cursors | |
| OS / browser / viewport capture | ||
| Console log capture | Last 50 entries, errors + warnings | |
| White-label / custom branding | Studio plan and up | |
| Kanban task board | Use your tracker instead |
Pricing math for a 4-person team
PinFeed
$39.96 / mo
4 users × $9.99. Add a fifth for $49.95. No brackets, no surprises.
BugHerd
$39 / mo
Standard plan, capped at 5 users. User 6 forces the jump to Studio at $69/mo — a 77% increase for one hire.
The lossless handoff
Most feedback tools collect well and stop. The feedback lives in their dashboard, disconnected from where engineers actually work. You end up with a two-step process: collect in tool A, manually recreate as a Jira ticket in tool B. Context gets lost. Screenshots get lost. The thread gets lost.
PinFeed's one-click push to GitHub, Linear, or Jira sends everything — the full comment thread, the page URL, and the auto-captured screenshot, formatted as the issue body. The developer opens the ticket and sees the same context the reviewer had. No "which page was this on again?"
Where BugHerd honestly wins
- PM-tool breadth. ClickUp, Monday, Asana, Trello — two-way integrations with the major project-management tools. If your team lives there, BugHerd fits the muscle memory.
- White-labeling. Studio plan and up hide BugHerd branding. If you are an agency, your client sees a polished bespoke widget.
- Maturity. ~10 years in market, known to procurement, easy answer for enterprise sign-off.
Switching from BugHerd
BugHerd lets you export issues via its API. Bring your feedback history with you — pin coordinates, comments, resolved/open states map cleanly. We do not have a one-click importer yet, but we will help hands-on: email support@usepinfeed.com with your BugHerd export and we'll get you onboarded.
Try PinFeed free
Free tier is permanent. No credit card, no timer. 3 annotated pages, 30 comments per page.